Your helpdesk queue, minus the junk.

TidyQueue reads each new ticket and filters out spam and cold outreach, so your team only sees real customer questions. It starts with Freshdesk.

Incoming ticketsExample

Wrong size delivered, order 4471Customer · 2 min agoKept
Grow your sales 10x with our SEO teamCold outreach · 5 min agoFiltered
Can I change my delivery address?Customer · 9 min agoKept
You have been selected: claim your rewardSpam · 12 min agoFiltered
Invoice copy for March pleaseCustomer · 15 min agoKept

Set up once. Check the results before it acts.

TidyQueue starts in learn mode. It labels every ticket but filters nothing, so you can see its judgement on your own queue first.

Connect Freshdesk

New tickets reach TidyQueue as they arrive. More helpdesks will follow.

Tell it about your business

Describe what you sell and add examples of tickets you want kept or removed.

Watch in learn mode

See which tickets it would filter, and why, before you switch it on.

Keep your data separate

Every company has its own workspace. Nobody else can see your tickets.

Simple monthly pricing

One flat price per month, based on how many tickets TidyQueue reads. No per-seat fees.

Small

£6 /month

Up to 200 tickets a month.

Get started

Growing

£15 /month

Up to 1,000 tickets a month.

Get started

Busy

£25 /month

Up to 2,000 tickets a month.

Get started

High volume

£39 /month

Up to 4,000 tickets a month.

Get started

Pricing concept. Billing is not switched on yet, so there is nothing to pay today.